Get In Touch

The Grand Royalty team is here to help with any of your queries and questions. Fill out the contact form below for needs such as questions about our luxury goods, customer support,  brand ambassadorship, etc. Browse through our FAQs for common questions, maybe yours has been answered before.

FAQ's

Do I receive a tracking number with my order?

Yes. Visit the page “Track My Package” to get updates on your order!

When is the standard shipping times?

We process orders within the same day. Orders are shipped and delivered within 3 to 14 days depending on shipping times you select. Standard shipping is 3-7 days depending on carrier. Use your tracking number to locate your package in real time. See shipping policy for details.

Are personal shopping services or private consultations available?

Yes, our most valuable customers are not customers… They’re clients. Clients get upgraded benefits that of which includes personalized experiences.

How to verify the authenticity of a GR garment?

Grand Royalty has patented authenticity labels and distinctive features that allow you to determine what is real and what is fake. We also update our shoppers with videos in their email or text message explaining how to tell the difference. Loyal customers will know what is Grand Royalty and what is a knockoff.

Customer Support

  • Reliability

    A trusted brand. We fuse innovation and expertise to deliver the best, only the best, fit for ROYALTY. GRAND ROYALTY. You can reach out to us at our number provided above. For less urgent requests, send us an email and we’ll get back to you!

  • Insider Benefits

    Have you ever heard the saying “Treated like royalty” ? Well, you’ll know what that feels like when you are apart of our community. The benefits will be explained to you when you’re a GR client. Check your inbox! No hassle. No spam. No bots. No problem.

  • Media

    Did you see our latest feature? If not check your inbox or our Media page. Listed on our website is relevant and current updates on all things regarding Grand Royalty. In your inbox and messages are unreleased and private updates. Are you following us on social media? Find our profiles below!